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Accessibility Statement

Last Updated: January 1, 2025

Crush Digital Atelier LLC (Trailhead) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

The WCAG 2.1 AA standard has three levels of conformance: A, AA, and AAA. We strive to meet Level AA across all pages.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All interactive elements can be accessed using keyboard only
  • Screen Reader Support: Semantic HTML5 and ARIA labels for assistive technologies
  • Color Contrast: Text meets WCAG AA contrast ratios (minimum 4.5:1 for normal text)
  • Responsive Design: Content adapts to different screen sizes and zoom levels up to 200%
  • Alt Text: Images include descriptive alternative text
  • Focus Indicators: Visible focus states on all interactive elements
  • Form Labels: All form fields have descriptive labels
  • Heading Structure: Logical heading hierarchy (H1-H6) for easy navigation
  • Skip Links: Skip-to-content links for keyboard users

Known Limitations

Despite our efforts, some limitations may exist:

  • Third-Party Content: Embedded content (Google Analytics, Stripe checkout) may not be fully accessible
  • Portfolio Images: Some portfolio screenshots may have limited alt text descriptions
  • Animation: Some decorative animations may not respect prefers-reduced-motion settings

We are actively working to address these issues.

Assistive Technologies

Our website is designed to be compatible with:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser text size adjustments

Feedback & Contact

We welcome your feedback on the accessibility of trailheadmade.com. Please let us know if you encounter accessibility barriers:

Report Accessibility Issues

Email: accessibility@trailheadmade.com

Please include:

  • The specific page or feature with the issue
  • Your assistive technology (if applicable)
  • A description of the problem

We aim to respond within 3 business days.

Remediation Timeline

When accessibility issues are reported, we commit to:

  • Critical Issues: Fixed within 5 business days
  • Moderate Issues: Fixed within 15 business days
  • Minor Issues: Fixed within 30 business days

Ongoing Efforts

We are continuously working to improve accessibility:

  • Regular accessibility audits using automated and manual testing
  • Training our team on accessibility best practices
  • Incorporating accessibility into our design and development process
  • Testing with real assistive technologies and users

Standards & Guidelines

This accessibility statement is based on: